Call Answering Service
Professional Call Answering Service
Imagine having expertly trained telephonists answer calls on behalf of your business, allowing you to focus on your busy schedule!
No more stress about missing calls when you’re too occupied to answer. You don’t need to worry about employing staff directly because our team acts as your own, answering calls, taking messages, and transferring calls to you when needed. It’s so simple yet incredibly effective.
Our service is professional, affordable, and perfect for business owners who are constantly on the go. Plus, we don’t build hidden tariffs into our plans. We operate an unlimited call answering service (subject to fair usage), so you don’t have to worry about unexpected bills, which is the last thing any business owner wants.
Let our staff professionally greet your callers. Why wait?
Expert Affordable Call Answering
Our professional call answering service is handled by an expert team, offering a sensible, low-cost solution designed with small business owners in mind. With our service, we do not charge per call, so you can rest assured there will be no additional costs.
You can choose from message taking to live call transfer when you are available, providing a flexible approach. We serve clients across all industries, from construction to healthcare—our team is your team!
When your telephone number is called, our professional team answers the call in your chosen greeting and then either answers basic questions, or takes a message, or transfers the call live onto your chosen number (deposit required for live call transfer). If you are not available or we are taking messages on your behalf, we would normally obtain the caller’s details and then message you the details so that you can call or message back at a more convenient time.
Yes, we are able to transfer calls live to your phone (a deposit is required for this service). Our team will greet your client and then attempt to transfer the call live to you. If you are not available, the team will take the caller’s details and forward this immediately to you, but if you are available, the call will be transferred live to your phone.
We provide a professional prime London 020 number with our service, alternatively you can use your own existing number. If you prefer to use your own telephone number simply setup a redirect to the number we provide and our team can start handling your calls.
Our call handling service has been expertly designed to allow you to carry on with your day to day operation whilst confidently knowing that you have a team of expert call handlers taking calls on your behalf. We also do not charge per call and offer unlimited calls included with our packages. This is subject to our fair usage policy. On average our clients receive between a range 30-100 calls per month.
If you receive any calls outside of our call handling hours then your caller will be greeted with a normal voicemail message, there is an option to personalise this yourself free of charge. Our team can also provide a professional voiceover artist to record a bespoke message for a cost of £40.00 ex VAT.
We do not charge any setup fees and we always ensure our prices are very competitive whilst providing some of the best customer service experiences to our clients.
Change Plan
£80.00
1 Year
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£220.99
1 Year
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£565.40
1 Year
Call Handling Key Features
- Purchase the call answering service online.
- Advise us how you wish your callers to be greeted by our team.
- Our team learns about your business so that we can answer the most common queries by your callers.
- Now it’s time to distribute your new contact number.
- When the phone rings, we will answer as if we are part of your company.
- All messages will be immediately forwarded on to you by email.
Those who typically benefit the most from this service are people or companies who need a solution for calls they receive. If it’s an individual, they may be too busy to keep answering calls they get, or for businesses, it may be that they don’t want the expense or effort of building their own call answering team, or hiring staff to do it for them. The most common examples of people who benefit most from this service:
- Busy small business owners, freelancers, entrepreneurs, accountants, and solicitors.
- Companies who wish to save costs by not hiring their own staff, or training them, etc.
- Companies or individuals needing a way to build credibility and trust by having a professional call answering service.
- A real London telephone number throughout the service
- Calls are answered professionally and tailored to how you want your “team” to greet callers.
- Unlimited phone calls as standard (subject to fair usage).
- Live call transfer if necessary (be aware that there is an additional deposit required in this case).
- Caller details are recorded and sent to you immediately.
Our live call answering service runs between 9.00 am and 5.00 pm Monday to Friday (excluding bank holidays in England). Out of hours callers will be prompted to leave a message in a voicemail which can be personalized.
We do not charge per call; all the calls are already included in the cost of the service.
“Increase confidence in your brand in less than 2 minutes. Super-fast setup along with safe cancellation.”